Total Mortgages

The Total Process

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step 1
Discovery Call
The first step of the process is to book a discovery call with one of our advisers. During the call, our team will get a basic understanding of your goals and requirements and provide feedback as to how we may be able to help.
Register on our online portal and fill in your info at your own pace. It typically takes 10-15 minutes, and everything is autosaved.
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step 2
Fact Find
Once we have provided you with some feedback, you will then complete a statement of position via our online portal. This will take approx 15 minutes and all the data is autosaved so you can complete the information at your own leisure, in as many sittings as you require.
Don’t worry about being 100% accurate with your details. If anything needs clarification, we'll get in touch with you.
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step 3
Review
Once the statement of position has been completed, one of our advisers will call you within two business days to review your details, making any necessary changes along the way. We will run some preliminary calculations to ensure we are able to assist you and give you the nod to proceed.
We’ll run some preliminary calculations to ensure we’re able to assist you and give you the nod to proceed.
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step 4
Document Portal
One of our team will then open a customised document portal. The portal will have clear instructions on each document we require, and how you can obtain it. You can upload the documents at your own leisure.
After you register, we'll create a personalized document portal for you. We'll tell you exactly what documents you need to provide and how to upload them.
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step 5
Full Assessment
Once you have completed the document portal, we will go through the documents with a fine tooth comb, ensuring nothing has been missed off the application. At this point, we will either come back to you if we have any questions, or we will submit your application directly through to the lender.
We'll carefully review all your documents, and will contact you If we need any additional information to clarify.
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step 6
Submission
Once we get to this point, we have a 90% success rate. We will send you an update with the expected turnaround time; each lender’s turnaround times vary and changes on a regular basis. We say to allow 5-10 working days for your application to be assessed by the lender.
Once we send your application, we'll give you an estimated response time from the lender. Typically, it takes 5-10 working days to assess applications.
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We Make the Home Loan Process Easy

 

At Total Mortgages, we know that navigating the mortgage landscape can be complex, and many clients come to us asking “what is the process of getting a home loan?”.

That's why we've designed a streamlined mortgage broker process to help you secure your dream home with ease. Let's walk through our step-by-step home loan process.

 

Start the Mortgage Process with a Discovery Call

 

Our process starts with an initial discovery call. During the call, our team will get a basic understanding of your goals and requirements. We’ll also provide advice and feedback on how we might be able to help. We'll tell you a bit about the overall process, helping you understand what you can afford and how to improve your chances of approval.

From there we move into the Fact Find phase, where we’ll ask you to complete a statement of position via our online portal. This will only take about 15 minutes.

 

The Home Loan Application Process

 

After pre-approval, we move onto the mortgage application process. Once you’ve completed your statement of position, one of our advisers will call you within two business days to review your details, making any necessary changes along the way. We will run some preliminary calculations to ensure we are able to assist you and give you the nod to proceed.

At this stage, we'll collect all necessary documents required by lenders. We simplify the home mortgage loan process by liaising with lenders on your behalf, eliminating the stress and confusion often associated with this step.

Key steps in this stage include:

  • Document Portal: We’ll gather all the necessary documents from you through a customised document portal. The portal will have clear instructions on each document we require, and how you can obtain it. You can upload the documents at your own leisure.
  • Full Assessment: Once you’ve uploaded your documents, we’ll go through the documents with a fine tooth comb to make sure nothing has been missed off the application. We’ll then come back to you if we have any questions, or submit your application directly through to the lender. 

 

Home Loan Approval and Valuation Process

 

Once the lender receives your application, the mortgage process moves into the approval stage. During this phase, lenders thoroughly review your application, verifying all the information provided.

Once we get to this point, we have a 90% success rate. We say to allow 5-10 working days for your application to be assessed by the lender. We’ll send you an update with the expected turnaround time; each lender’s turnaround times vary and changes on a regular basis.

After the lender approves your application, we'll guide you through the final steps in the process of getting a home loan. This part of the mortgage process includes explaining the terms of your loan, ensuring you understand every detail before signing any documents.

 

Refinancing Your Mortgage

 

If you're considering refinancing your current mortgage, we've got you covered. Our team will guide you through the refinance process, helping you understand all the options available to you and ensuring you make an informed decision that suits your financial situation.

 

Why Choose Us?

 

Here's why our process stands out:

  • We have a comprehensive step by step home loan process.
  • Our team of experts are always ready to guide you through the process for pre approval for home loans.
  • We strive to simplify the process for you, making it straightforward and stress-free.

At Total Mortgages, we believe in making your dream of homeownership a reality. Our mortgage broker process is designed to provide you with personalised service, expert advice, and a smooth, hassle-free experience from start to finish.

Ready to start your journey to homeownership? Let us guide you through the process of securing your dream home. Book a discovery call with us today.

FAQs

What does a mortgage broker do?

Think of us as your personal mortgage and property finance guides. We act on your behalf to secure the best deal, with access to more lending options and cutting-edge technology to save you time. We’re registered on the Financial Service Providers Register and are advocates for our clients during the home loan process.

A mortgage is a significant sum of money, and getting it right can save you thousands in the long run. Remember, we live and breathe mortgages every day, so we can provide the answers to your burning questions and help you make informed decisions.

How much does it cost?

This is the best part – working with a mortgage broker generally comes at no cost to you. Our advisers are paid by the lenders, so let us do the hard yards to get you the best mortgage outcome.

Only a small number of our services may include a fee, such as some of our non-bank lending options, but our advice and meetings with you are without charge; you can read more about this in our disclosure statement.

Wouldn’t it be easier to go straight to my bank?

That depends – do you want the hottest rate you can get, plus potential special offers and the best structure to suit your personal situation? Or are you happy to settle for what your current bank can offer? Working with a mortgage adviser also gives you added value, such as feedback on potential properties, strategies to get mortgage-free faster, advice on approaching auctions and more. It seems like a no-brainer to us!

What is a pre-approval?

A pre-approval reflects the maximum amount the bank is willing to lend to you. It gives you the confidence to start negotiating and secure that Sales & Purchase Agreement. However, it’s important to remember that a pre-approval is not a ‘done deal,’ and they do lapse after a certain period of time. Once you have an agreement in place, we will then work with you through the complex process of securing your home loan.

How long does it take to get approval?

We typically find that the banks take between 5-10 working days, with the waiting period starting once we submit your application. Our state-of-the-art software and universal application are accepted by all our lenders, which dramatically speeds up our processing time. Do let us know if your application is urgent, and we’ll do our best to hurry the process along!

Do I need to visit your office?

We have advanced technology that means you can sort your new mortgage from the comfort of your sofa. Documents are all submitted through our online portal, and we regularly work with clients over the phone or via video calls. It’s easy to book a call through our website and get the ball rolling!

What costs are involved in a property transaction?

It’s true – while we’re generally paid by the lenders, you’ll need to factor in the other costs involved in buying and selling property. While you might not need to account for all of these, expenses may include:

  • Registered valuations
  • Solicitors’ fees
  • LIM reports
  • Builder’s reports

And for those selling and then buying, you’ll have marketing costs and a real estate agent’s commission (if you choose to engage one).

How do I get started?

Simply use our ‘Book a call’ feature – we’re ready to chat with you and will first talk you through our Discovery process, which gives us an indication of your options.

Ready to start the Total journey?

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